Shipping & Payment

Our partners for shipping & payment

You can pay with the following credit cards or PayPal:

Visa
MasterCard
American Express
Diners Club
Discover Card
JCB Card

Order without 19% german VAT

All prices are incl. German 19% VAT. For deliveries to a country outside the EU, this tax is waived. The price thus reduces significantly again. As soon as our system has determined your delivery address (at the latest when paying or after your registration), you will find the price in the shopping cart without the VAT. However, the prices in the product catalog will continue to be displayed including the VAT. Please do not let this bother you. Please also note the note below under "Duties and Taxes"

In the USA we deliver all orders up to 300 US $ order value duty-free and without sales tax. There are no further costs! If you want to order a higher amount, we will give you further information in advance.

Duties and Taxes:
Deliveries to non-EU countries may incur additional duties, taxes (eg import VAT) and fees.

Shipping costs outside Germany

COVID-19: Temporarily no shipping to the following countries possible:

Australia
New Zealand

We ship worldwide with one global rate. Per order, there is a fix part plus a part weight-dependent. You will find the weight details on each product page below the price. Before you submit the order, you can check the calculated shipping costs in the order process.

Non-EU (except USA) per order:

5.80 US$ plus 12.56 US$ per kg
7.52 CA$ plus 16.39 CA$ per kg
7.52 AU$ plus 16.39 AU$ per kg
5.80 CHF plus 12.56 CHF per kg
5.46 EUR plus 11.34 EUR per kg

EU-countries (incl. VAT):

6.50 EUR plus 13.50 EUR per kg
5.90 £ zzgl. 12.95 £ per kg

USA per order:

33.34 US$ plus 9.06 US$ per kg

Safe and fast shipping to the USA is temporarily only possible as a relatively expensive DHL Premium Package. The US crisis surcharge of EUR 2.20 per kg is already included in the final amount. That's why our shipping costs are currently so high.

Delivery times & countries we deliver

When shipping to countries outside the EU zone, we have 2 days for a possible customs clearance calculated. In case of delays in customs clearance, the delivery time will be extended accordingly. We have no influence on this. Further information can be obtained from the customs authorities of the respective country.

(Country with delivery time in working days)

Australia, 14 - 28 days 1)
Austria, 8 - 12 days
Canada, 14 - 28 days
Great Britain, 11 - 17 days
Switzerland, 11 - 17 days
USA, 14 - 28 days

Belgium, 8 - 12 days
Brazil, 14 - 28 days
Chile, 14 - 28 days
China, 14 - 28 days
Croatia, 12 - 21 days
Cyprus, 11 - 17 days
Czech Republic, 11 - 17 days
Denmark, 8 - 12 days
Egypt, 17 - 33 days
Estonia, 11 - 17 days
Finland, 11 - 17 days
France, 8 - 12 days
Greece, 12 - 21 days
Hong Kong, 14 - 28 days
Hungary, 11 - 17 days
Iceland, 11 - 17 days
India, 14 - 28 days
Indonesia, 14 - 28 days
Ireland, 11 - 17 days
Israel, 12 - 21 days
Italy, 12 - 21 days
Japan, 14 - 28 days
Kuwait, 17 - 33 days
Liechtenstein, 11 - 17 days
Lithuania, 11 - 17 days
Luxembourg, 8 - 12 days
Macau, 17 - 33 days
Malaysia, 14 - 28 days
Malta, 11 - 17 days
Mexico, 17 - 33 days
Monaco, 11 - 17 days
Netherlands, 8 - 12 days
New Zealand, 14 - 28 days 1)
Norway, 11 - 17 days
Philippines, 17 - 33 days
Poland, 11 - 17 days
Portugal, 11 - 17 days
Russia, 14 - 28 days
Saudi Arabia, 14 - 28 days
Serbia, 12 - 21 days
Singapore, 14 - 28 days
Slovakia, 11 - 17 days
Slovenia, 11 - 17 days
South Africa, 14 - 28 days
South Korea, 14 - 28 days
Spain, 11 - 17 days
Sweden, 11 - 17 days
Taiwan, 14 - 28 days
Thailand, 17 - 33 days
Tunisia, 12 - 21 days
Turkey, 12 - 21 days
United Arab Emirates, 14 - 28 days